Ecommerce websites FAQ's
What is ecommerce?
Basically, its selling your products or services online. An online store will enable people to browse through your products, select which items they want to purchase, add them into a shopping cart and when they have completed their shopping, they go to the Check-Out. The Customer then enters their payment details and with a click of a button, they send the order to you. It's as simple as that.
Why sell online?
There are many advantages of ecommerce. You can trade 24 hours a day and reach a World wide market. Start-up prices and running costs are a fraction of opening a new shop. Changes to your online catalogue are quick and easy, prices and products can be changed within minutes and without the hassle of printing new catalogues.
Is it safe?
The security system of Super-Store is very powerful. In order to protect the seller and the buyer, the Super-Store Developers have set the administrative access by IP address. Another very useful security functionality is the way that you can ban certain IP address. Super-Store comes with a SSL certificate in order to secure the credit card transactions made your website. Our servers are also located in the ultra-safe RedBus III datacenter facility in the Docklands area of London.
RedBus III is state of the art and includes redundant power, fire surpression and 24/7 security. Our suite is fitted with the latest APC InfraStruXureT racks, including advanced switched power distribution and cable management, giving us a solid physical platform from which to provide our services. Our London based network has internet connectivity from: Level3, PCCW BtN, Tiscali, MFN, Abovenet, Telecomplete, Avensys, and others.
How do I receive Payments?
There are a number of options for accepting payments online. Our software is very flexible and can be integrated with almost any payment processing system, including Worldpay, Paypal, HSBC, and Nochex.
What about postage and packaging?
Super-Store makes the postage and packaging process simple. It can calculate shipping costs automatically produces produces all necessary documentation.
How do I know when I receive an order?
Super-store will automatically email you all the details when a customer places an order. Orders can also be viewed in the easy-to-use admin area.